Privacy Policy &Terms of Service

Effective Date: 05/15/2025

At Peak Physical Therapy, we value your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information, in accordance with HIPAA and applicable laws.


1. Information We Collect

We may collect the following types of information from you:

  • Name, address, phone number, and date of birth
  • Health and medical history
  • Insurance and billing details
  • Appointment scheduling and communication preferences
  • Consent for text message reminders (if provided)

2. How We Use Your Information

Your information is used to:

  • Provide personalized treatment and care
  • Communicate with you regarding appointments or updates
  • Process billing and insurance claims
  • Respond to inquiries and improve services
  • Meet legal and compliance requirements

3. Text Message Communication

With your consent, we may contact you via SMS/text for:

  • Appointment reminders or confirmations
  • Schedule changes or office notifications
  • General wellness updates

We will never send sensitive health information by text. You can opt out anytime by replying “STOP” or notifying us.

For more information on texting, please see our SMS Terms.


4. Information Sharing

We only share your information as necessary for your care and as required by law:

  • With insurance companies or healthcare providers involved in your treatment
  • With your written authorization
  • To comply with legal obligations (e.g., public health reporting)

We do not sell or rent your personal information.


5. Data Protection

We maintain strong safeguards to protect your information, including:

  • Secure recordkeeping systems
  • Restricted access to health information
  • Staff trained in privacy and security procedures

6. Your Rights

You have the right to:

  • Access and request a copy of your records
  • Request corrections to your health information
  • Limit how your information is used or shared
  • File a privacy complaint without fear of retaliation

To make a request, contact our office directly.


7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website and in our office.


8. Contact Us

If you have any questions or concerns about this policy or your rights, contact:

Peak Physical Therapy
455 E Grand River Ste 102 Brighton, MI 48116
810-360-0806
amy@peakptclinic.com
https://peakptclinic.com